Questions & Answers

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Confusion?

Getting Started

What is the YKards Membership?

The YKards Membership gives you access to a multitude of benefits:

1.Welcome Discount
As a new member, you can claim a £15 discount on your first month’s membership fee by contacting YKards customer service. Enjoy instant savings once your claim is verified!

2. Digital MasterCard
As part of the YKards membership, you receive a Digital MasterCard that is valid at over 130 merchants in the UK, allowing you to shop both in-store and online.

3. 4% Cashback
With YKards, enjoy 4% cashback on all purchases made with your Digital MasterCard at participating merchants. You can accumulate savings across the network of top UK brands every time you spend.

4. Monthly Subscription
Members pay a monthly fee of £69, which unlocks access to all these benefits and more.

What benefits are included in my membership?

When you sign up for YKards, you gain access to a variety of valuable benefits:

Digital MasterCard
With YKards, you’ll receive a Digital MasterCard that can be used at over 130 merchants in the UK, allowing you to shop both online and in-store.

4% Cashback
Enjoy 4% cashback on all purchases made with your Digital MasterCard at participating merchants. The cashback will automatically be added to your account, helping you save even more with every purchase.
YKards’ monthly membership includes a 3-day free trial. If you cancel during the trial period, you won’t be charged the monthly fee of £69.

How do I cancel my membership?

If YKards doesn’t meet your expectations, you can cancel your membership at any time here, or contact us.

What is the £15 Welcome Discount?

The £15 welcome discount from YKards applies to your first month’s membership fee, reducing the initial charge from £69 to £54. However, this discount is not applied automatically. To take advantage of the welcome offer, you must contact YKards customer service within 14 days of signing up.

Email: [email protected]
Phone: +44 330 822 0969

Once claimed and verified, the £15 discount will be applied to your first membership fee.

How do I become a member?

It’s easy! Become a member by signing up to our welcome discount. The offer is displayed on selected retailers, click on the offer and fill in the details in the landing page to start your subscription!

Can anyone become a YKards member?

To be eligible for a YKards membership, you must be at least 18 years old, be a resident of the United Kingdom, and agree to our Terms of service.

Membership & Orders

What is ykards.com on my bank statement?

The ykards.com charge that appears on your bank statement is your YKards monthly membership fee that you can deposit on to the gift cards.

What benefits are included in my membership?

Digital Mastercard

Each month, YKards members can request a top-up to their Digital Mastercard, giving them control over when they add funds. Use your balance at a wide range of popular retailers, both online and in-store, and enjoy savings on your everyday purchases.

4% Cashback

Earn up to 4% cashback on all purchases made with your YKards Digital Mastercard at over 130 participating retailers. From essentials to special treats, each purchase helps you save more.

How did I Join the club?

If you receive an email, SMS, or see a transaction from us, it means you’ve successfully joined YKards! In order to do so you have filled in the information on our landing page, this information is used to create your profile so you can access our wide range of benefits!

Privacy & Safety

What information does YKards collect?

We collect information that we believe can make your online shopping more affordable and easier.

Like most other web services, YKards collects technical information about your device and how you use YKards to make sure that our product is working right, and to detect and prevent fraud.

Your privacy and security are very important to us, and our solution is designed to protect your personal information and prevent unauthorised use. We do collect personal data such as postal code, email, and phone number. Learn more about the data we collect and how we use it by reading our Privacy Policy.

Does YKards protect my personal information?

Your privacy and security is very important to us, and our solution is designed to prevent unauthorized use and protect your personal information.

 

How can I find out more about data privacy at YKards?

Our Privacy Policy includes information about what data we collect and how we use it, but if you cannot find an answer to the question there, please reach out to us.