Questions & Answers
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Getting Started
What is the YKards Membership?
The YKards Membership gives you access to a variety of exclusive benefits:
Welcome Discount
In certain cases, you may be eligible for a £15 welcome credit after your trial period. If you meet the eligibility criteria, you can contact YKards customer service to activate it. Once approved, the amount will be refunded directly to your card.
Digital MasterCard
Your membership includes a Digital MasterCard, accepted at over 130 top UK retailers. Use it to shop both in-store and online with ease. Add it to your mobile wallet for seamless contactless payments or use the card details for online purchases.
10% Cashback
Enjoy 10% cashback on every purchase made with your Digital MasterCard at participating merchants. Cashback is capped at £100 per calendar month, allowing you to save significantly while you shop across your favorite brands.
Monthly Subscription
Membership costs £29 the first month then 69 per month, unlocking access to all these benefits and more.
Your subscription can be canceled at any time by contacting our customer service team or through the “Manage My Membership” page on our website.
What benefits are included in my membership?
When you sign up for YKards, you unlock a world of exciting benefits that make shopping fun and rewarding:
Digital MasterCard
You’ll get your very own Digital MasterCard that works at over 130 well-known brands and pubs across the UK. You can shop online by entering the card details or use it in-store by adding it to your mobile wallet for easy, contactless payments.
10% Cashback
Every time you shop with your Digital MasterCard, you’ll earn 10% cashback at participating stores, including famous brands and popular pubs. For example, if you spend £10, you’ll get £1 back! Your cashback adds up quickly and is capped at £100 per month.
Welcome Credit
In certain cases, you may be eligible for a £15 welcome credit after your free trial. If you meet the eligibility criteria, you can contact YKards customer service to request it. Once approved, the credit will be added to your card when your membership starts.
How do I cancel my membership?
If YKards doesn’t meet your expectations, you can cancel your membership at any time here, or by contacting us.
What is the £15 Welcome Discount?
In some cases, special offers may make you eligible for a £15 welcome discount on your first month’s membership fee, reducing the initial charge from £29 to £14.
However, this discount is not automatically applied. If you qualify for a special offer that includes this discount, you must contact YKards customer service within 14 days of signing up to claim it.
Email: [email protected]
Phone: +44 330 822 0969
Once your request is verified, the £15 discount will be applied to your first membership fee.
How do I become a member?
It’s easy! You can become a YKards member in two ways:
- By subscribing to the trial period via the sign-up button on our homepage.
- Through special offers available with selected retailers. Some promotions may include a welcome discount—if you see an offer, click on it and complete the sign-up process on the landing page.
Either way, you’ll unlock access to all the benefits of your membership!
Can anyone become a YKards member?
To be eligible for a YKards membership, you must be at least 18 years old, be a resident of the United Kingdom, and agree to our Terms of service.
Membership & Orders
What is ykards.com on my bank statement?
The ykards.com charge that appears on your bank statement is your YKards monthly membership fee that you can deposit on to the gift cards.
What benefits are included in my membership?
When you sign up for YKards, you unlock a world of exciting benefits that make shopping fun and rewarding:
Digital MasterCard
Your membership includes a Digital MasterCard, accepted at over 130 well-known brands and pubs across the UK. You can shop online by entering the card details or use it in-store by adding it to your mobile wallet for seamless, contactless payments.
10% Cashback
Earn 10% cashback on every purchase made with your Digital MasterCard at participating stores, including major brands and popular pubs. For example, if you spend £10, you’ll get £1 back! Cashback accumulates quickly and is capped at £100 per month.
Welcome Credit
Some special offers may make you eligible for a £15 welcome credit after your trial period. If your offer includes this benefit, you must contact YKards customer service to claim it. Once approved, the credit will be applied to your card when your membership starts.
How did I Join the club?
If you received an email, SMS, or noticed a transaction from us, it means you have successfully joined YKards! This happens when you complete the sign-up process on our landing page. The information you provided is used to create your profile, granting you access to all the benefits of your membership.
Privacy & Safety
What information does YKards collect?
We collect information that we believe can make your online shopping more affordable and easier.
Like most other web services, YKards collects technical information about your device and how you use YKards to make sure that our product is working right, and to detect and prevent fraud.
Your privacy and security are very important to us, and our solution is designed to protect your personal information and prevent unauthorised use. We do collect personal data such as postal code, email, and phone number. Learn more about the data we collect and how we use it by reading our Privacy Policy.
Does YKards protect my personal information?
Your privacy and security is very important to us, and our solution is designed to prevent unauthorized use and protect your personal information.
How can I find out more about data privacy at YKards?
Our Privacy Policy includes information about what data we collect and how we use it, but if you cannot find an answer to the question there, please reach out to us.